We get businesses online and selling.

28TEN Media is a digital agency in County Durham. We build websites and online shops for UK businesses, and handle the marketing and design around them. All of it is backed by years of running our own ecommerce brands.

What we do.

28TEN Media is built on a simple idea: the people who understand retail best are the ones doing it.

We run our own online shop, publish a twice-weekly UK ecommerce newsletter and host our own sites. The advice we give clients comes from doing the same job on our own businesses.

Our services.

Use us for one of these or all three. We plan each project around your business.

Get online

Websites and online shops.

WordPress sites and WooCommerce shops designed and built from scratch, or rebuilt from what you have. We look after hosting, email and updates too, so there's one place to go when something needs changing.

  • Web design
  • WordPress
  • WooCommerce
  • Shop migrations
  • Hosting & email
  • Care & maintenance
Get seen

Marketing and marketplaces.

Email marketing, newsletters, social content and marketplace setup on Etsy and TikTok Shop. We use the same tools on our own brands, and we cover platform changes every week in Beyond the Basket.

  • Email marketing
  • Newsletters
  • Social content
  • Etsy
  • TikTok Shop
  • SEO basics
Look the part

Design and branding.

Logos, brand identities, packaging and the graphics that go with them, from a designer with years of experience creating products and brands for retail.

  • Logos & identity
  • Brand guidelines
  • Packaging
  • Product graphics
  • Social assets
  • Print

Backed by industry experience.

28TEN Media has been trading from County Durham since 2016. As well as client work, we run three brands of our own, and what we learn from them goes straight into the work we do for you.

Retail

Looking Gifty

Our own personalised gifts brand, selling on WooCommerce, Etsy and TikTok Shop. It's where we try out new plugins and marketing ideas before using them for clients.

Visit site →
Publishing

Beyond the Basket

Our twice-weekly UK ecommerce newsletter, covering the news and platform changes affecting independent sellers. Writing it means we hear about marketplace and platform changes early.

Visit site →
Hosting

KorHost

Our own website and email hosting brand, used for our brands and our clients' sites, with support from the same team that built them.

Visit site →
2016Trading as a digital and ecommerce business since 2016.
2xNewsletter issues a week covering what's changing in UK ecommerce.
3Sales channels we run our own shop on: WooCommerce, Etsy and TikTok Shop.

Get in touch.

Tell us about your business and what you need, whether that's a new website, help with marketing or a brand refresh. We'll reply as soon as we can.

Or email contact@28tenmedia.com. For Looking Gifty orders, contact help@lookinggifty.com.

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